Agama Technologies is a specialist in business supporting video service quality assurance and monitoring solutions for IP, Cable and OTT. Agama’s world-leading expertise and proven solutions for assuring each individual TV experience support TV operators in proactively managing service quality and customer satisfaction, whilst reducing OPEX and quality-induced churn.
The Agama DTV Monitoring Solution is a telco-grade solution for continuous and real-time monitoring and QA of the end-to-end video delivery chain, including multiplatform and multiscreen environments. With sophisticated products for concurrent head-end, distribution network, and end-point monitoring, the solution provides full insight into the service quality – from the pixel level in the head-end to what is actually experienced by each individual viewer. Powerful central systems efficiently aggregate and analyze data from up to millions of monitoring locations to provide group-based top-level information. Meanwhile, rapid drill-down capabilities provide access to full details on each individual service and TV experience. This allows operators to work proactively to reduce churn, lower OPEX, raise customer satisfaction, and ultimately secure a rapid and cost-effective service growth.
For more information on how a suitable QA strategy in your TV operations can drastically improve and support your business, visit www.agama.tv